Transform Your Call Center with Intelligent Conversational Workflows
Deploy human-like AI operators that handle complex multi-step customer conversations through visual workflows. From appointment scheduling to issue resolution, PAM navigates entire conversations intelligently, not just simple scripts.
Who We Are
We are PAM, the Conversational AI Platform that handles real customer complexity. We believe customer service automation should be intelligent, not scripted. While others offer simple chatbots, we built PAM with dynamic workflow capabilities that adapt to each conversation—handling multi-step processes, CRM integrations, and smart escalations so your agents can focus on what humans do best: building relationships and solving unique problems.
Process
Your path to excellence
A simple, powerful approach to transform how you connect with customers.
Configure Your Operator
Create your perfect proactive customer service operator in minutes. Define its personality, conversation style, and expertise areas using our intuitive dashboard. Set up integrations with your CRM, calendar, and support systems for seamless workflow execution.
Create Intelligent Workflows
Use our visual Pathway builder to design sophisticated customer interactions that go beyond simple scripts. Map out complex scenarios like appointment rescheduling, order modifications, or service follow-ups with conditional logic, API calls, and smart decision trees that adapt to each customer's unique situation.
Launch & Optimize
Connect your customer database and launch targeted campaigns. Monitor conversation success rates in real-time, review workflow performance, and continuously optimize your customer touchpoints. Watch as proactive engagement reduces inbound call volume and improves satisfaction scores.
Services
Innovative services for growth
Tailored solutions to streamline, innovate, and grow.
Visual Pathway Builder
Build sophisticated conversation trees that handle real customer scenarios. Our drag-and-drop interface lets you map out complex interactions: 'If customer says X, ask Y, then connect to CRM to check Z.' Create workflows that think, not just talk
Human-Like Operators
PAM doesn't follow rigid scripts—it navigates dynamic conversations. Handle multi-step processes like appointment rescheduling, order modifications, or service troubleshooting through intelligent workflow automation that adapts to each customer's unique situation.
Proactive Customer Engagement
Deploy intelligent outbound campaigns that prevent problems and enhance satisfaction. Handle appointment confirmations, delivery notifications, payment reminders, and satisfaction surveys through personalized conversations that reduce your inbound call volume while strengthening customer relationships.
Data Insights
Go beyond just call logs. Get actionable insights from every interaction. Understand which scripts are working, track sentiment, and identify key conversation trends to continuously improve your outreach.
Consulting
Work with our experts to develop personalized AI strategies that streamline operations and deliver impactful results.
Benefits
Maximize efficiency and impact
Discover the key benefits of partnering with us.
Consistent Service Delivery
Eliminate inconsistent service delivery across shifts, agents, and departments. PAM provides the same high-quality, knowledgeable customer engagement 24/7, following your exact processes and workflows. Ensure every customer receives consistent, professional service that reflects your brand standards.
Operational Cost Savings
Reduce staffing costs while improving service quality. PAM handles routine customer interactions at a fraction of the cost of human agents, allowing you to reallocate resources to high-value activities. Scale your customer engagement capacity without proportionally increasing headcount.
24/7 Customer Engagement
Your PAM operator works around the clock, handling customer outreach across any timezone. Reach customers at optimal times, maintain consistent follow-up schedules, and ensure timely communication regardless of when your human team is available.
Plans
Flexible plans for growth
Transparent pricing designed to fit your requirements.
Contacts
contact@pamai.io
Paris, France
FAQs
We’re here to help
FAQs designed to provide the information you need.
Pam
This is your unfair advantage
Hop on a call with us to see how our services can accelerate your growth.